Cancellation on 14th day.

[Ashvstoast]

I'm on my 14th day cooling off period and I have filled in the online returns form to send the phone back. Will this be OK or does the phone have to be physically returned back to ee within 14 days?

[XRaySpeX]

@Ashvstoast : You'll be OK. You only have to notify EE that you are cancelling within 14 days of delivery. They will now be in touch & send you return instructions.

[christina1024]

How can I find the returns form online?

[XRaySpeX]

@christina1024 : If you signed up to your plan online or over the phone:

1. fill in this cancellation form
2. email it to channel.returns@ee.co.uk 

[christina1024]

Could you send me the link to fill in the online returns form please?

Sent from my iPad

[XRaySpeX]

@christina1024 : I've just gave it to you in the last 20 mins.

[christina1024]

You did thank you.   But I can’t seem to fill it in online?   Is it the format?

[XRaySpeX]

Looks like you'll have to print it out, fill it in & then photocopy it.