If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I ordered a new phone on 25.12.22 and I received confirmation but have had no delivery date as yet. Any time I use the tracking info on the EE app it states that the service is unavailable. When will the phone arrive?
Ordered new phone on 30th November, should’ve been dispatched by now, on the store online it says expected dispatch in a day so surely it means I should have received mine by now, any way of finding out when I should get it? When ringing up they told...
I was told in store yesterday that I could add my EE Perks code on line. I cant find where to add it. Please could you inform.
I have ordered a new phone, but this upgrade is not showing in my page. When will this show? When the new phone arrives? Thank you.
Hi, I recently ordered a new phone on contract with EE but wasn’t given an order number to track it with in my confirmation email, please could you help me find it?
Hi. I ordered my upgrade last week and received a text message on Friday from EE to say the upgrade was on its way. However when I log in to track order it states awaiting dispatch. My order number is xxxxxxxxxx [Mod edit: Please do not post...
DPD says that sim card was delivered at 2359hrs on 13.12.22The message was sent to me at 1850hrs on 13.12.22Whether the delivery driver was time-traveler or it is in a different time zone.DPD not contactable as no complaints process.
Hi, had my upgrade delivered to the store, got the notification it’s been delivered to the store today and I am wondering when I can go and pick it up? Do I have to wait for a message from EE or can I go now?
