New contract phone not dispatched

[hannah239]

Hi - Ordered new Iphone 15 on my contract on wednesday. It said it would be dispatched within the day but have not had any notification and cannot see anything on tracking? Thanks

[Leanne_T]

Hi @hannah239 

Thanks for coming here. 

Which model including memory size and colour have you ordered? 

Has your plan changed in your EE account?

Leanne 🙂