If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Can you tell me your best offer for a phantom white Samsung s22. I am due to upgrade but have had a really good offer from three. What's the best monthly price you can offer me. Thanks
Wanted to surprise my partner with a new phone today paid for next day delivery took the day off work. And nothing called EE throughout the day with them telling me to hold on it will be with me. Just called them and they said Sunday what do I do I’v...
I added some AirPods (3rd generation) to my Account on the 28th July 2022 and I’ve only had my confirmation email, and I’ve had no updates since, been two weeks now, I’ve accidentally deleted the email with the order number as well. any information w...
I wish to cancel my order in line with your 14 day policy. order number xxxxxxxxx [Mod edit: Please do not post order numbers on the public board. Thanks!]
Hi, ordered ps5 add to plan 29th July , email confirmation received, upfront payment taken and nothing since then , was told 14 days everything ok in stock , webchat same all ok and now sales team saying not in stock and that to reorder next week if ...
It will not let me apply for any tablets
Hi , I ordered a PS5 disk addition through add to plan last Friday . I then received an email with an xko number and my £20 upfront fee was taken . it advised delivery within 14 days but I’m surprised I haven’t had any follow on emails etc since last...
I ordered an upgrade for my phone yesterday via the EE app to be delivered to an EE store but have had no confirmation via email or text. I have checked junk folder and nothing anywhere, how can I find out when my order will be in store and how can I...
Can’t track my order says order number is wrong
Upgraded yesterday. Got an email saying my phone was ‘on it’s way’ nothing since. Tracking number says there’s no information. When ordered, said stock was good and would usually be dispatched within one working day. Ordered in the morning. Thought I...
