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Alfiebug
Explorer

‎24-12-2022 11:53 AM

Hi I added a Xbox s series to my plan on the 18th of December but have not been sent a delivery date. Can anyone help

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎24-12-2022 11:59 AM

Hi @Alfiebug

Thanks for coming here. 

The EE Shop is showing, expect dispatch within 1-7 days for the Xbox Series S. 

If you would like an update, please call us on 150 and the team will check this for you 🙂

Leanne.

0 Helpful
Alfiebug
Explorer

‎02-01-2023 09:34 AM

I’ve been waiting for my add to plan order for Xbox series s. I have confirmation order number but when I go to tracker it says can’t find your order. I have not received a delivery text stating my delivery date. Been wailing since 18th December. What is happening with my order?

0 Helpful
Northerner
EE Community Star
EE Community Star
In response to Alfiebug

‎02-01-2023 11:27 AM

Hi @Alfiebug 

You'll need to speak to EE CS on 150 about this issue.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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