order

xx31
Visitor

i ordered a phone and the money went out but the debit check declined, can i get the refund?

1 REPLY 1
Katie_B
EE Community Support Team

Hello @xx31

If a credit check has been failed a refund will automatically be processed for any upfront cost taken. 

Should you wish to check the status of your refund please give us a call on 150. 

Katie