If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I've had a new Pixel 6 for 2 weeks and was trying to claim the free chromebook which says I need an order number, EE says this will be in the confirmation email I got when I bought the contract, it isn't and I don't know where else to find it
Hello! So today I've placed a online order for both a Samsung phone and fitness watch. I've entered all relevant details etc and now I've received a email requesting for me to call EE directly as they would like to discuss my order, I did try but due...
I placed an order through my bt account but didn’t realise I had no money on my bank card and I have no credit to ring them. Is this more of a rejection? I don’t want to mess up my credit file
Hi i recently ordered the wrong Iphone model; and I rejected my delivery with DPD when it was attempted ; Will EE then restore me to my original plan and cancel the contract so I can then upgrade to the correct device?
I have been trying to purchase an Apple Watch for the last 2 hours. The EE site only lets me get as far as choosing which insurance plan I want, then it won’t let me continue. If I don’t get a helpful response ASAP I am incredibly frustrated and will...
I placed an order online and had an email saying...... Successful EE order reference: XKO********* when i I try and track my order it won’t let me and I’ve had no other emails except the first email..I ordered online on 9th , iPhone 14 pro max 128GB ...
Pre-ordered an Iphone 14 Pro Max 256gb in PurpleI paid a £130 early upgrade fee as I was not quite at the end of my contract.. The website at the time said Guaranteed delivery today..Now, I'm not upset about delays, that happens and so be it.. What I...
EE customer service advisors need to taken to watchdog. They are all clueless and some are full of s. One clown of a manager didn’t even have the decency to chase up my query! Let alone customer relations who haven’t even bothered to investigate.
