If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I upgraded my phone and plan yesterday, it’s a pay monthly plan. I’ve received an email with and XKO number.my plan e.g data calls etc has been updated on my account, but I’ve had no delivery email off EE or Courier.can someone help?@eehelp
I ordered an upgrade of sim only, got an email confirmation but can't see any info on my EE about it or when it will take effect. Anyone know when it will start? Wondering if I've done something wrong, although the email says it's an upgrade, also sa...
I ordered a headphone accessory for xbox 8 days ago, got confirmationof order, spoke to agent 2 days ago who said item has not been picked yet. None of my other orders have taken this long, how long should I wait
Hi, I upgraded earlier today & have received no details, confirmation emails or anything else. I have confirmation o PayPal that the upfront cost for my new handset is paid. What now?
Hello, what're the documents needed to order for phones online?
Hi, I’m wondering if anyone can help me. I am due an upgrade and everytime I go online and choose a phone! It says sorry there are no suitable plans available. i am able to view all plans when I’m not logged in though! I also can’t speak to anyone on...
please tell me, I made an order on the website, I received an order confirmation email and that I need to call the number indicated in the letter, but I am from Ukraine and do not speak English, what should I do in this case?
I am trying to find out status of new order. I have had a text saying it will be cancelled??
Am seriously contemplating returning to S-y , cap in hand . Is this normal “ New Customer “ service ?
Hi I upgraded yesterday was told to Expect my new phone today. I’ve not received any confirmation of this or any order number to track it with dpd, nor have I received any time slot messages to say when it’s getting delivered.
