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about my new phone

miyatalbot
Visitor

‎26-12-2022 03:57 PM

is there any chance you could tell me where my phone is please,and if there’s any chance i could pick it up from dpd 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎26-12-2022 04:01 PM

Hi @miyatalbot 

What device did you order? 

Have you received a text from DPD yet? If not then they don't have your handset to deliver yet. If you have received a text then check the DPD app. 

Alternatively check EE order tracking:

https://myaccount.ee.co.uk/orderdetails

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.