Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 59142 Views
  • 122 replies
  • 15 Helpful

Delivery no update

Hello,Just wanted to ask about. Have any of you pre order Iphone 14 pro max last week friday 09/09? I haven’t got any update about my order. Called yesterday they said my phone will deliver today but I still haven’t got message or email. Does anyone ...

Bl3ssing_M by Valued Contributor
  • 751 Views
  • 9 replies
  • 3 Helpful

Order Status

Is there any way I could get an update about my order? I just received an order number stating the my order is successful but when I tried to track it , it says that they can't provide further details. How can i get my order number?  Also just wanna,...

jddiasnes by Contributor
  • 837 Views
  • 8 replies
  • 0 Helpful

Broadband order

Hi, I ordered new broadband and was told that engineer will be coming 4th October and that I would get confirmation within 5 days of order that all was booked. I haven't had anything and this was 28th August. My tracking order doesn't register as val...

iPhone 14 pro max

Read moreI ordered the iPhone 14 PM in space black last Friday, I have only had the email confirmation every-time I try to track it says we cannot release your tracking information right now. Anyone else got the same problem?I ordered the iPhone 14 P...

delivery

 have a feeling my new phone will come tommorow but i will not be in , is there a way to get it re delivered the next day or , can i leave my id with someone in to show on my behalf?

joshbutch by Contributor
  • 535 Views
  • 3 replies
  • 0 Helpful

Buy

I'm new here and planning to avail promo datawith tablet.

Ordered Powerbeats Pro

Hi I ordered a pair of new headphones on EE a couple days ago and I have received an order confirmation but nothing else and delivery said it would be 2/3 days. 

Registering account

Trying to complete a purchase and as a new customer I try to order and bring me to a screen where I need to ‘link’ an account, I don’t have a Device to link or broadband.. I have registered into the community but yet still does not take me further.. ...