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SIM card not arrived

Johnw88
Visitor

Hello

i ordered a sim only contract on the 29th dev. It’s still not arrived. I’m unable to track it either. How long does it possibly need to take to send a sim? 

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Johnw88

The SIM cards are sent out through the postal system and usually arrive within 4 days. There's been a weekend and a bank holiday since you ordered, so that may have slowed things down a bit. 

Thanks for your patience so far.

Chris