If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
So on Saturday, I ordered a new Samsung S22+ in Green for £51 per month which I was happy with and said that it was available for next day delivery, by Monday I'd had no call nor delivery so call the call center to find out what's happening.I'm then ...
I have ordered a new phone and paid some upfront. My order number starts with XKO. Email says to contact customer services but also says to wait for a delivery date and they have taken thd payment made. Is this usual ?
Hi,I ordered my new Iphone over the phone and a confirmation email came through saying we have recieved the order. I have not received an email containing an order number to track my order.
I have paid to upgrade, it stated my phone should be on its way 4 days ago but now when I log onto my account it shows nothing about it. It did 2 days ago though.
HiI am looking to upgrade to iphone 14 pro max but theres a 28 day wait for them. Am on anytime upgrade so would need to trade in current device. Would i return old device before or after i receive the new device.
I ordered a phone you take my money for upfront from my bank account and i don’t receive any confirmation for my order
Hello I have a question about the order xkoXXXXXXXXX. When will it be shipped? [MOD EDIT: Removed order number]
I accidentally purchased an additional line assuming it was an upgrade since I received a notification saying I’m eligible to upgrade my contract. I contacted EE last week and ordered an iphone 14 pro as an upgrade after being told I can return the a...
Hi,I recently got an upgrade because the battery in my Google pixel 4 somehow swelled. The thing is I didn't even notice that it was not.I am now unable to verify that I am the owner of the phone, because the verification code is being sent to a phon...
Can someone give me an idea on how long I’ll need to wait for the phone ? mot was ordered and confirmed for delivery on launch date ? not sure if it’s easier re ordering in store ?
