Have i been scammed

[ANDREWBR]

Bye a company lightico limited, even had a ee contract sent to me for me to verify the deal 

Sick part just got over cancer, & broke my phone wyle I was in hospital so was looking for a new one ,but was so convincing  but said I would get a message from DHL about my delivery, but not had anything even tryed contacting number says ee tryed phoning you 

,trying to contact ee directly impossible. 

[James_B]

Hi @ANDREWBR,

Welcome to the EE Community. 🙂

Lightico is the service EE uses to share terms and conditions for you to digitally sign when placing an order. Had you been speaking to our sales/upgrades team before you received the information?

James

[ANDREWBR]

Yes 

[James_B]

Hi @ANDREWBR,

That's great, the information you received was genuine.

James

[ANDREWBR]

So how come I've not heard from DHL 

As was surposed be delivered today 

[ANDREWBR]

Plus I was not given a tracking reference 

[James_B]

Hi @ANDREWBR,

Which phone did you order? What time was your order placed?

James

[ANDREWBR]

Samsung galaxy 22pro ,black & order was placed at 16.30 yesterday after completion off contracts 

[ANDREWBR]

Samsung galaxy s22 pro

[James_B]

Hi @ANDREWBR,

It could be that your order wasn't processed in time for next day delivery. If you don't receive a delivery notification from DPD before 11am tomorrow morning, please get in touch with Customer Care.

Thanks

James