If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a pay monthly sim on line 4 days ago. Not even been despatch. Has anyone else had to wait long for theirs?
Hi . Could we let me know if my preorder for fold 4 will be delivered earlier than 26th August because carphone warehouse, Samsung. Com and most suppliers delivering now and from this weekend .Could EE clarify please
Hi I bought new phone cover online from EE stupidly bought iPhone 11 instead of 13 now not sure how to send back as no returns form in bag or any for for that matter and to go the the shop you have to make an appointment!! So basically just wanting ...
Hi, my 24 month contract ended on the 30th July 2022 but I forgot about it for a few days.When I remembered a few days later on the 6th of August 2022 I ordered a SIM only 24 month contract, I shortly got an e-mail confirming my order with an order n...
Hi,i ordered an upgrade for a Samsung Galaxy S22 Ultra in white at 128gb on 14th August. When I try to track the order it says ‘update unavailable’. I assume this is because the item is not in stock. Can you please let me know when you expect to rece...
How do I get an update on my upgrade? The order tracker says it can't update me on my order at the moment and I can't find anything online about my order status. The phone was showing in stock with a 1 day delivery when I ordered it.
Hiya my name is aiden and im just wondering how i see where my orders are because iv recently joined and made an account an iv also ordered a sim for my iphone but i dont know if the order has gone through
I upgraded my phone and plan yesterday, it’s a pay monthly plan. I’ve received an email with and XKO number.my plan e.g data calls etc has been updated on my account, but I’ve had no delivery email off EE or Courier.can someone help?@eehelp
I ordered an upgrade of sim only, got an email confirmation but can't see any info on my EE about it or when it will take effect. Anyone know when it will start? Wondering if I've done something wrong, although the email says it's an upgrade, also sa...
