Order not traceable

SBarkerx · ‎15-04-2023

It’s a bit of a black hole once order is placed and next day delivery promised by EE. The tracking service simply says look out for DPD. Surely this day and age EE can provide better service!

Northerner · ‎15-04-2023

Hi @SBarkerx

When your delivery is with DPD they will text you, or check the DPD app.

EE don't deliver packages.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

SBarkerx · ‎15-04-2023

@Northerner I am aware DPD deliver I am talking about the error message when trying to track. Also if companies engage a service , yes, ensuring standards are met is their responsibility.