If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hiya,Ordered the new Apple series 8 watch on 13th September. Since then I have heard nothing regarding delivery apart from the confirmation email at initial order stage.Called two days ago and was told it would be next Friday and that I should have r...
How do I change the delivery address to a EE store for my business account, I can’t see a box to change where I want my ne phone delivered
Ordered my new phone on the 26th September, no news on when it will arrive, tried to track it and its says it cant be tracked right now?Im going on holiday in a week so need to know where my phone is and when jt will arrive!
Trying to order a ps5 on pay monthly and it keeps telling me to log in and add a number but when I’m adding my phone number it’s saying I’m not allowed to add my phone number? Im with Vodafone, not EE, dunno whether that’s got anything to do with it
Hi i just order iphone 14 pro max 256 deep purple and I haven’t receive any confirmation about the order even though i paid the £50 upfront cost.i checked my email including spam but nothing in there. Thank you,Jhun
Hi ! I am trying to upgrade my phone, i want to pay the fee and upgrade . I am going thru the process and pay but in the end it's says to call you so you can confirm some details with me. Why is that and it's really necessary?
Hello EE i pre ordered from ee store iphone14 pro max all i recieved in 3 days was a paper document from store haven’t heard or recieve an email details or any confirmation
Hi EE - I ordered a new phone and monthly deal on Friday, all went through. Got an email confirming the order but the email heading says, 'please call us to discuss'. My old phone is broken so I can't do this and my order number doesn't show up when ...
Literally lost £225 because ee cant put my address on a parcel with my work phone in its been neaely a week it i dont want it now too stressed, also ee had done exactly the same thing to a friend of mine a few weeks ago. I nearly lost my job
Hii thought I would treat MTS and ordered a new IPhone 14 Pro Max on the 16th September, and although I received a confirmation email that day I’ve not had any further information.can someone please confirm when it will be dispatched?thanks
