Hi
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
17-04-2023 03:31 AM
I want to make you a contract for a laptop or phone, please help me if possible. Thank you
Solved! See the answer below or view the solution in context.
Accepted Solutions
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
17-04-2023 08:15 AM
Hi @Ciprian10
Welcome to the community.
You have to have a phone contract in order to get a Laptop contract, this could be why it keeps referring you to your My EE account.
Chris
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
17-04-2023 03:45 AM
I want to make a contract with a phone but it tells me that I haven't completed the account to make and that you have to access Community and I don't know how
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
17-04-2023 08:15 AM
Hi @Ciprian10
Welcome to the community.
You have to have a phone contract in order to get a Laptop contract, this could be why it keeps referring you to your My EE account.
Chris
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
17-04-2023 09:06 AM
@Ciprian10 : Do you already have a mobile phone or SIM contract with EE? If not, logout of (or don't login to) your MyEE before going to the EE Shop to buy an EE mobile phone or SIM contract. It expects you to already have an EE mobile phone or SIM contract.
Do you already have a mobile phone or SIM contract with EE? You cannot order a lappy online unless you already have a mobile phone or SIM contract from EE. You are expected to pay for it along with your existing EE mobile plan. That's why it's telling you to login to upgrade your existing plan or add another device. You have neither of these.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
