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Clolou97
Visitor

‎15-04-2023 10:55 PM

Hello I just ordered a sim only deal I got a confirmation email saying it’s been accepted but on the page it said that they will contact me for more details in 48 hours does this mean Iv been accepted as have for a delicate on email have also got broadband with them if that makes a difference 

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1 REPLY 1
Katie_B
EE Community Support Team

‎16-04-2023 08:35 AM

Hi @Clolou97. 

Thanks for coming to the community. 

The team have received your order but may need you to confirm some details or provide extra information. 

I would recommend allowing the 48 hours. 

Is there also a contact number on the email?

Katie

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