If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
It’s been 2 weeks since I upgraded my phone and I am yet to receive the returns pack - though I have received reminders to send the phone and a warning that I will be charged if I don’t!I have tried to call lots of times! I’m concerned that I’ll be c...
Hello I was just wondering I upgraded my phone yesterday evening along with a iPad the iPad turned up today but no phone no tracking number or anything
I have been waiting for my new sim to arrive for 2 weeks now. I have received no update(email/sms) as where it is or what is happening.... I am a new customer, my old monthly contract has run out and I am on pay as you go until EE deliver my new sim
Does anyone know how much it is to return an phone though Royal Mail
Hey I ordered the new iPhone ( order is being processed) I received email saying to call. Not sure if this is scam as when I try to call I’m not getting through to anyone.
Not sure if anyone can help from EE trying to get DPD tracking for an order that’s been dispatched , I have added numerous details to DPD app but still doesn’t show anything ? Any help would be much appreciated
I’m a new customer. My old iPhone 6 won’t charge now, so I decided to join ee. I ordered 14pro max (like the rest of the world it appears) they said no I couldn’t have it. I then got a call from ee saying I could have the iPhone13 and build up my poi...
I ordered a new phone with an upgrade over a week ago. I had tracking information saying the dpd driver couldn't find my address. The following day tracking showed it was being returned to EE. Not had any correspondence from either EE or DpD and neit...
On Sunday 9th October I had to go in store to upgrade my iPad as the online app was not letting me upgrade online which considering the amount I pay each month (over£300 a month and never missed a payment) I found very annoying and downright disappoi...
I received an email to contact EE before they send out my iPhone but I can’t find the number. Can anyone help?
