If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I added an accessory to my account on Christmas Eve. Obviously I know it wouldn’t have been looked at over the past two days, but any idea when I’m likely to get confirmation that it’s on its way?
So I'm torn with EE, I order the phone on line, DPD lose the phone - really! after a nightmare of calls eventually EE sorted it out - cancelled my phone on-line and enabled me to go instore instead. However I've still not received my refund of paying...
I ordered my new phone on Christmas day so I was aware delivery would not be next day like it stated. However, I can't track my parcel on the website - it just says it cannot update me right now. I haven't been given a tracking number for DPD and sti...
Ordered a new phone a couple of days ago had the confirmation email and then nothing since .. is this normal process I remember it being the day after last time I ordered a new phone. Obvs with Christmas and bank holidays I’m guessing that might be ...
HiI did upgrade my mobile Phone yesterday and I should received email confirmation or text message one day before,delivery should be tomorrow but I still didnt received nothing,could you tell me know whats going on,thank you.
Return phone awaiting response
Hi I placed a order for my upgrad yesterday I've had no conformation email or text and I've checked spam to be able to track my delivery what do I do ?
Hi from EE. We've sent you an important email about your order ************. Please check your email for the latest update. What does this mean, I log in to an email saying that my order has not been completed, where do I ...
i just received my upgraded device, how long does it take the receive the trade in kit? My EE app is showing that my contract is the original price, not the price it was supposed to be with trade in - will this change?
is there any chance you could tell me where my phone is please,and if there’s any chance i could pick it up from dpd
