If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi ! I am trying to upgrade my phone, i want to pay the fee and upgrade . I am going thru the process and pay but in the end it's says to call you so you can confirm some details with me. Why is that and it's really necessary?
Hello EE i pre ordered from ee store iphone14 pro max all i recieved in 3 days was a paper document from store haven’t heard or recieve an email details or any confirmation
Hi EE - I ordered a new phone and monthly deal on Friday, all went through. Got an email confirming the order but the email heading says, 'please call us to discuss'. My old phone is broken so I can't do this and my order number doesn't show up when ...
Literally lost £225 because ee cant put my address on a parcel with my work phone in its been neaely a week it i dont want it now too stressed, also ee had done exactly the same thing to a friend of mine a few weeks ago. I nearly lost my job
Hii thought I would treat MTS and ordered a new IPhone 14 Pro Max on the 16th September, and although I received a confirmation email that day I’ve not had any further information.can someone please confirm when it will be dispatched?thanks
i am still waiting for the reply, please email and reply as soon as it done or not Thanks [Mod edit: Image rejected as it contained your order number]
Does anyone know how I can cancel my upgrade?Two days ago, after much research etc, I decided to finally upgrade my phone and was told yesterday it would be delivered today The driver can't leave my phone on the doorstep, and so I would have to be in...
Good day i would like to buy a smart watch but i can't link my current EE plan to the watch because its on my husband name what do i do
Hi thereSo last week I upgraded my phone from a Samsung A40 to a Samsung A53 and was told it was going to be sent via DPD. However after they failed to deliver to my house on 03/09/2022 I requested redelivery to a pickup point as I wouldn't be in for...
I ordered an upgrade on Monday and am yet to receive any updates. I have received the trade in pack through the post, but no sign of the new phone.When I go to track the order I am unable to get any information; the upfront cost seems to have been re...
