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Order phone

Rosina57
Investigator
Investigator

I'm trying to oder a phone but my screen won't come off 'link a device' its driving me nuts coz I don't want to do that I just want a phone. Pleeeeeease help sue x

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Rosina57 : Do you already have a mobile phone or SIM contract with EE? If not, logout of (or don't login to) your MyEE before going to the EE Shop to buy an EE mobile phone or SIM contract. It expects you to already have an EE mobile phone or SIM contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

3 REPLIES 3
Kirigaya_Kazuto
Star Contributor
Star Contributor

Hi Sue

Are you doing this on a Desktop PC?

My general recommendation has always been to buy the phone outright from the manufacturer and then buy a sim only plan

Most of the major manufacturers will do Credit through Klarna or Barclays

It's just cheaper to do it that way for the most part, buying the phone through a network can also have it's issues with slow delivery, missed dispatch times/dates etc

You see it every year, "I ordered the iPhone 15 in Graphite 256GB and got a dispatch estimate of 14 days, it's now passed that. what's going on" type of posts, ordering from the manufacturer is always the better way to go

James_B
EE Community Manager
EE Community Manager

Hi @Rosina57,

Are you a new EE customer or do you already have a phone with us?

James

XRaySpeX
EE Community Star
EE Community Star

@Rosina57 : Do you already have a mobile phone or SIM contract with EE? If not, logout of (or don't login to) your MyEE before going to the EE Shop to buy an EE mobile phone or SIM contract. It expects you to already have an EE mobile phone or SIM contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP