If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi - I upgraded my device on contract (previously had Galaxy Watch 3) on Monday 19th December to Galaxy Watch 5 Pro. Had order confirmation on email immediately with a note to say that it would normally be despatched within one working day. I haven'...
Order number: xxxxxxxxxxxx Order date: 3 Dec 2022, no information order Status
I tried to purchase a cell phone account per month..they charged £30, but it said that the purchase was not possible..but the money was deducted..I would like to know how I can get my money back.
I'm on my 14th day cooling off period and I have filled in the online returns form to send the phone back. Will this be OK or does the phone have to be physically returned back to ee within 14 days?
Does anyone know how I can contact a customer service person . Ordered SIM 5 days ago. Still not arrived and need to cancel with current network by tomorrow
Hi, I received this text and I just wanted to double check it's legitimate as I didn't receive any email about it. The order number is correct.'Hi from EE. The device you ordered is out of stock, so we've cancelled your order [order number]. We'll he...
I’m still waiting for my upgrade?
HiI ordered a 14 pro seven days ago and was advised that dispatch is usually within seven days. I am still unable to track the phone or haven’t received any update from EE. Has anyone else had similar issues?
Hi guys! I've upgraded to the Google pixel 7 pro and confirmed the order. I've got a order number but it's still saying it can't be tracked.. Is it because potentially my phone isn't in stock? as it hasn't said anywhere that's the case? Would love so...
