28-08-2023 03:20 AM
Getting delivered on Wednesday I change my mind it’s upgraded. I only want sim only deal now
Solved! See the answer below or view the solution in context.
28-08-2023 11:55 AM
@Sammy01 , You will have to wait until it is delivered and then ask for a return package to send it back and wait until your account is back they way it has been, or try ringing customer service and see what they say.
28-08-2023 11:55 AM
@Sammy01 , You will have to wait until it is delivered and then ask for a return package to send it back and wait until your account is back they way it has been, or try ringing customer service and see what they say.
28-08-2023 02:22 PM
@Sammy01 If you don’t take delivery of it and DPD will try twice it’ll be returned back to EE. You’ll have to wait till that return has been processed and your account has gone back to its original state then you’ll be able to upgrade to what you want. You can try calling customer support to try and cancel the order though.