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Hard credit search for a 1 month SIM only tarrif

ChristopherJZ
Contributor
Contributor

Can somebody please help me understand why EE want to carry out a hard credit search for a 1 month SIM only tarrif with spend cap set to zero? The help thing on the order page says it so they can get to know about "you". Why though?

5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @ChristopherJZ 

Becase you still need a contract for a 1 monthly sim only tariff.  

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Chris_B
EE Community Star
EE Community Star

@ChristopherJZ  You might want to read the legal bit at the bottom of that page,  it’s a minimum term of 12 months    Please see THIS and click the legal bit at the bottom. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

if you go to SIM only you have the option of selecting 30 day rolling. They cost more, but that's because you are not tied in to a contract. There is zero reason to need a credit check on a 30 day tarrif. 

Incorrect. A credit check is done when there is an offer of credit. A 30 day tarrif with a zero spend cap does not qualify as credit. 

bristolian
EE Community Star
EE Community Star

A spend cap does not restrict all charges - premium rate texts & calls to 5-digit shortcodes for example, are not covered by the cap.

You may also opt in and out of a spend cap during the lifetime of the contract.