If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a new S23 ultra on the 8th and the tracking details emailed to me don't work?
Hi. I've just received my upgrade phone through dpd postal service and the package has been opened and also opened on the box seals. The box itself is damaged and also suppost to come with headphones and non have turned up????Does the Sony phone come...
i just want to buy an ipad but have to join the EE community
EE shop website keeps telling me to visit the EE community and doesn't allow me to proceed beyond that page no matter what I do : (
Hi I already have 3 phones on my account, my phone, my dad’s and also one daughter. All SIM only. My other daughter would like to switch to EE SIM only too but would like to keep her phone number that she already has. Is it possible to switch from th...
So I upgraded my phone today to the Sony Xperia 1 IV only because I was assured by the operator when I called 150 that it comes with the sony wh-1000xm4 headphones. But I have looked into it and apparently the offer has finished so why would the EE w...
I placed an order on Thursday evening for a iPhone 14 pro 5g 128gb deep purple. move received a confirmation email with my order number beginning xko. move had no other emails about progress of this order, whether or not it’s been accepted? I’m new t...
Hi, I upgraded my phone yesterday and made the upfront payment and received an email with my order number on it. Since then I’ve had nothing, I was expecting an order confirmation and delivery date and tracking number by now. And I would have expecte...
Hi, I went into the Bury St Edmunds store last Sunday and the gentleman ordered me an Acer 513 Chromebook. I was told that it would be ready in a couple of days but I haven't heard anything
Expectint a delivery of an accessory, its now on its way back as DPD couldnt leave it safely. No wonder, i have checked my details on here and the flat number is missing from my address. I have had multiple deliveries here without issue and havent up...
