Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
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  • 117 replies
  • 15 Helpful

UPGRADE ISSUES

I did an upgrade, got the email, said 1 day delivery. I’ve had no text from dpd yet! Go on my account and it’s saying I can upgrade!!!!! The upgrade I have already done!!!!!!!!! And Ofc, there’s no online chat to talk to a real person!

Resolved! Xbox

How can I buy Xbox 

iphone

hi, ive been waiting for my phone for 4 weeks now and it still hasnt arrived

Iphone 14 Pro Max 128GB Black

Hi so i did an upgrade to an Iphone 14 Pro Max 128GB Space Black on the 29/10/2022 and was told by the salesman that it would be within 14 days / mid november so around the 15th and was wondering if this is correct as i have had no emails about track...

dadams3783 by Established Contributor
  • 372 Views
  • 4 replies
  • 0 Helpful

iPhone 14 pro max 256gb space black

Hi all I ordered a iPhone 14 pro max 256gb in space black on the 28/10/2022 and I was just wondering what are the waiting times for the phone to be dispatched don’t particularly wanna be waiting too long like others have on this forum 

Ashley144 by Investigator
  • 527 Views
  • 9 replies
  • 2 Helpful

Order Update - No communication

I ordered a IPhone 14 Pro Max 256gb on space black on the 26th October (almost 8 days) and have not received any communication or wait details from yourselves. Please could you let me know the current wait time for this device? Is there any to pick u...

Apple watch ultra

 ordered this online over two weeks ago.No delivery information and when i rang two days ago i was told i would get a message from DPD on morning g of delivery by Friday.Well still nothing

new plan

I have ordered a new phone with unlimited data 2 weeks ago and have not yet recieved it however today my old phone's plan randomly got updated to the unlimited data plan. Will this plan carry over to my new device or is this an issue because I do not...

No order updates

Ordered my iPhone 14 Pro Max upgrade 2 weeks ago and have still not received it also no updates from EE about where my phone is.