05-11-2023 09:32 PM
ordered my new phone on the 31st but has been on a back order since been told it could take up to a week but havent been given an estimated date
06-11-2023 08:16 AM
Hello @RhysFoot.
Welcome to the EE Community.
What colour and memory size did you order?
Speak soon,
Katie
06-11-2023 08:25 AM
it is phantom black 256gb with starter pack and buds pro 2
06-11-2023 09:14 AM
Thanks for getting back to me @RhysFoot.
This is device is showing as available to order and to expect despatch within 7 days.
You should be receiving an update soon.
Katie
06-11-2023 09:15 AM
thank you so should be by tomorrow?
06-11-2023 09:16 AM
Yes, tomorrow would be your day 7 @RhysFoot.
If you don't hear anything please give us a call.
Katie 🙂
06-11-2023 09:17 AM
thank you 😀