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Order confirmation

ruchithekana
Visitor

I placed an order for a new phone. When I landed on the payment page, safari froze and went blank. But the payment was taken from my account. I did not receive any confirmation email from EE.

I have been waiting for a while now and I am worried now as to what is going on.

I have checked all the folders in my mailbox.

Can someone help please?

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @ruchithekana,

Welcome to the EE Community. 🙂

Is the payment showing as pending or completed in your online banking account?

James