Ordered online without an account

ChrOm · ‎04-11-2023

Hello,

How can I track my order if I have ordered it without an account? No confirmation email was sent to the email address I provided when filling up. My upfront payment was also been paid.

I hope someone can answer.

Thank you,

Northerner · ‎04-11-2023

Hi @ChrOm

When you receive your order number you can check the order tracking.

https://ee.co.uk/help/orders

Alternatively you will need to phone EE CS.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.