Orders

Regarding paying to finish my contract

Hi EE I would like to know if I can Pay a final payment to finish my contract before it ends in August without upgrading to another phone I just want to pay what is left on my contract can you advise please 

Missing items

I have just changed to ee and brought a phone and watch, they have both arrived but the phone was ment to come with some airpods but they haven't arrived  

Track order

Can you please track my order [Mod edit: Please do not post order numbers on the public board. Thanks!]  ipad pro 11inch 256gb silver color? Because I haven’t got any mail about the delivery yet.   Thank you

When will my ps5 be delivered?

Phone being delivered to store

I ordered a phone on the 22nd April and due to work, asked for it to be delivered to store so I could collect. Its been 5 days now and other than an order number which I got 5 mins after placing the order, I haven't heard anything. How long does it t...

where is my new phone

I have no phone!!!  I am waiting for my upgrade to be delivered but EE have cut my current phone off. I am gutted and fuming, I have no way of contacting them, or anybody. They did NOT warn me that this would happen. What can I do?

Fantastic service

This is the only place I could find to leave positive feedback!  After a mix up with my order (caused by us and not EE) I spoke to Logan Thorton on 25/4/23, who was absolutely brilliant in getting it all sorted out for me. She was so patient and help...