If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Ordered an EE SIM 3 days ago (surely they have those in stock); got the order confirmation and since then nothing. I would have expected some delivery notification by now.This is not a good customer experience, especially as I am looking to port my ...
Hey, I did a phone swap and I was supposed to receive a prepaid envelope, but it never arrived. Time is running out, can I drop it off at a EE store ?
Hi when I will receive my order?
Hello I put an order through but haven’t had no confirmation email and when I go track order it says can’t be tracked right now
Hello I upgraded my phone to the iphone 14 on the 8th of april but the tracker is not giving me am expected delivery date. Can you advise?
Upgraded a handset 2 weeks ago online and there was an offer of trading your old handset in. ‘We’ll send you a package was the line!’ When? I wonder and to where would you chase this up?
I upgraded on Tuesday 11th, the upfront payment was taken from my bank straight away but I have no clue as to whether my order is acknowledged as I have not received any order confirmation???
I've just ordered a new phone and not received a confirmation of the order but I've been charged already
