Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Order taking longer than expected - Google Pixel Pro 8

bq2
Explorer

‎08-01-2024 11:47 AM

Order taking longer than expected - Google Pixel Pro 8

Ordered a week ago and heard absolutely nothing since regarding delivery. Called and was told the model was 'in demand' - strange for a phone that released in October last year. 

Is anyone having a similar issue? A colleague ordered one a few weeks ago and had it the next day...

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎08-01-2024 01:32 PM

Hello @bq2. 

When speaking with our customer care team was a timescale provided?

What colour and memory size did you go for?

Katie

0 Helpful
bq2
Explorer
In response to Katie_B

‎08-01-2024 01:54 PM

Hi, 

I ordered the black model, 256gb of memory. When I made the order, nothing was mentioned about it taking longer than expected.

Ben

 

0 Helpful
Katie_B
EE Community Support Team
In response to bq2

‎08-01-2024 02:04 PM

Thanks for getting back to me @bq2. 

I have checked and can see this device is in stock. 

Please give us another call so our customer care team can ensure your order is progressing. 

Katie

0 Helpful