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New phone

CaiWest
Visitor

‎09-01-2024 01:56 AM

I have just ordered a phone it’s taken the money but not given me a order number or email idk what’s happening I’ve not had any contact feels like I’ve been scammed 

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1 REPLY 1
Northerner
Grand Master
Grand Master

‎09-01-2024 06:41 AM

Hi @CaiWest 

You won't receive anything until your order is processed. If you purchased at 1 am then that will be today. Also no money is taken it's reserved by your bank subject to request as payment. 

You should also check your spam/junk folders. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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