If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi - can someone help please - I ordered a new phone on 06/06 and received an email to say the order was placed - but it’s now 09/09 and I’ve had not further contact from either EE or DPD - have tried to call to speak to someone but phone service is ...
Hi. How long does it take to order an iPhone 13 Pro Gold? The phone was ordered on Saturday. As a second wife for a contract. It shows nothing in tracking
Hi,I've just ordered three upgrades to my family (2 new phones and 1 SIM only). I selected each of the phones in turn to do the upgrade but when I received the confirmation emails two of them said that they were going to send delivery text to the sam...
Hello, i ordered sim only contract last week and got my contract cancelled since i didn't want it no more. My account was closed 2 days ago however, I saw an upgrade option and applied for iphone 13 pro 128 gb sierra blue 40gb for £67 a month for 24 ...
I had my order attempt to be delivered on Wednesday, I saw them turn up on my Ring Camera but unfortunately I don't know where they put the parcel ? NO card was left through my door and I have asked my neighbours. I don't have a dpd tracking number t...
Hey, I ordered the iPhone 13 pro max gold 128GB on Friday 22/07/22 and still no despatch update. It says expect despatch in 7 days on the website but I have had no details sent over to me. Please can someone look into this. Thank you
I recently ordered a New Sim Last Sunday and I am still waiting for any sort of info about delivery etc. i got a Text from EE saying the order was cancelled but with no info on why. If I try to track The order it still recognises that the order is st...
Hi I ordered the iPhone 13 pro max 7 days ago sat awaiting delivery and day back order what does this mean
My partner upgraded and traded her Samsung in for a newer one and got her contract price reduced by about £20 per month, it’s time for me to upgrade but the only option i get is for trade in for a bank transfer but not the reduced contract option, i ...
I’ve ordered a new device and i won’t be there when it’s delivered. I live in a block of flats and i’m more than happy to leave the delivery with the front desk as they usually take my parcels. I was not able to get it delivered to an ee store for so...
