If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
On the page that gives the details of my upgrades its has an offer for iphone 14 plus, this says its £38.17 instead of £50.17 but when I select the costs that equal to £50.17 it doesn't change to the offer price. It says 'upto £288 off with trade-in'...
Quick question because I always think of what I want to ask when I’m nowhere near a EE shopI have an upgrade anytime phone can, I was told yesterday that I can take it into a store and they will send it off for me. So can I upgrade online and then ...
Recently I paid for a contract phone and dpd was In charge of delivering it and I paid £10 for it to be delivered for the next day which is tomorrow but now it’s saying in their website that it will be delivered back to ee and that really **bleep** e...
Hi ,I bought a EE SIM from Stratford EE store.when I start using it at my home it has no network coverage.I went to store and told whole situation and asked them to cancel the contract they refused to do and said you have signed this.The person who w...
Hi, Ordered on 23rd of July for my mobile upgrade but until now I have not received any update. Pls help! KR, Lyn [Mod edit: Please do not post order numbers on the public board. Thanks!]
Hi, I've ordered an upgrade with EE. They say it's left the EE warehouse but haven't received anything from DPD. Will it still arrive without tracking information? Or does that mean its just not out for delivery? Thanks!
I have revived a text to say that DPD will contact me with delivery of new smart watch I need to check my address is correct.
Good morning, I am very confused and hope someone can help.On 24th February 2023 I took the opportunity of an early upgrade offer on my phone in which the contract was due to end on 10th August 2023. I paid the early upgrade fee of £211.54 and select...
Hi I placed an order for an upgrade last night, when trying to track it this morning its saying my order reference number is wrong. But i'm putting the in on my order confirmation that was on my customer service email
I ordered a new pay monthly phone yesterday that I was told would be delivered to my EE store today, using the Info to track it just says we cannot track your order etc, why can't I?
