If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hiya, I upgraded to a A15 on the 26th August and it was dispatched a couple days later. We are now at the end of the 9th September without any phone or update whatsoever. The delivery status still just says dispatched, tried calling and cant get into...
Can anyone help me. On my delivery note which one is the invoice number?. Is it the delivery number, customer number or account number or the article one. Thanks
I ordered a Samsung tv on the EE website via Google. I didn't manage to get my tracking number after I added it onto my monthly bill. Also I have no access to the email the confirmation would of been sent to I have now changed my email over. I'm just...
On the 5th of August I was made aware that I’d be getting refund for a phone I had returned but it was never taken off my account and was informed that within 14 working days a check would arrive by post. However it’s now been over 25 working days an...
HelloI upgraded my phone yesterday and was told my pixel 9 pro 256gb would arrive today however I have had no confirmation of despatch? thankssteph
How can i get a VAT receipt for a Samsung Tablet i have purchased for work??
hello, yesterday I also placed an order for an iPhone 15 pro max, I accepted it, I still paid 30 lira, yes, it says nothing about the package
I pre ordered the pixel 9 pro 256gb rose quartz on the 1st of September. Recently my upfront cost was refunded and when I rang up I was told my entire order was cancelled due to stock issues? I'm confused as I was prepared to wait for the phone to co...
Spoke with an EE advisor today re not being able to pair my BT router with the EE app. Apparently I need an EE router which I have never been supplied with. The advisor said I should get the router over the next couple of days. However haven’t receiv...
