How do i find my invoice number

[James_B]

Hi @Diane88,

Welcome to the EE Community. 🙂

Did you purchase your phone online or in store?

If online, it will be on your delivery note. If in store, it will be on your receipt.

Hope this helps.

James

[early_911]

I have the same issue . . . whilst you've answered the question in respect of 'online' and 'in store'  . . . you haven't answered if bought over the phone, which is what I had to do (as on-line wasn't working probably).   Whilst i've received the phone, I've not received any e-mails confirming the purchase  . . . all a bit weird.  I can log in and see my new plan has been set up, but not invoice number . . . which I need to claim the 'free' watch I'm claiming for upgrading to an S24+.   How to I find the invoice number if I bought on the phone (and not received any emails?). regards Phil

[James_B]

Hi @early_911,

You can find it on your delivery note.

Hope this helps. 🙂

James

[Matt19831]

All I had in my bag wa the phone no delivery note. Is there any other way I can get the invoice number?

[James_B]

Hi @Matt19831,

Welcome to the EE Community. 🙂

Please get in touch with Customer Care on 150 if you no longer have your delivery note.

Thanks

James

[Gazzle22]

I bought my S24 Ultra over the phone, received it, but there is no invoice number on the delivery note which I kept?

[James_B]

Hi @Gazzle22,

Please enter the order/customer number from your delivery note/invoice.

Thanks

James

[davixz]

Hello Please which is the Invoice number on the delivery note?

Is it the Delivery no?

Customer order?

Account no?

Article number?

Which is it please

[Leanne_T]

Hi @davixz 

Welcome to the EE Community 🙂

Please use the order number on your delivery note or confirmation email.

Thanks. 

Leanne.