If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have ordered since 22/1/24
Hi,I am looking to upgrade my phone and pre order the new Samsung Galaxy S24 and when I select a contract the price is £22 per month (was £30) but when I go through to the basket, its adding £30 and not £22 does anyone know why this is?
I upgraded my phone contract but unfortunately missed the delivery and DPD says the package is being returned to EE. I'm on a split contract now though, so does that mean once they receive the phone and cancel the handset contract I'm going to be stu...
Hey I ordered a new sim but haven’t received any notification of postage and when I try to track it it’s not coming up? Thanks
I made an online request for a 12-month contract, transferring my old cell phone chip to EE. However, 12 days have passed and I still haven't received my card, and I need it urgently.At this point I want to cancel my order, but I'm afraid of being ch...
The bonus on the EE website is still live for pre order however on the Samsung website it says only until the 25th of January, I placed an order yesterday (26th of January) under the assumption that the bonus was still live ( as it says so on the web...
I got a letter from EE that says Delivery Note and talking about me ordering an item and want to have it returned . I did not order anything From EE. I am soo confused [Mod edit: Second image rejected as it contained personal information] I als...
Hi allI have pre ordered a S24 Ultra 1TB . 1st question does anyone know when these will roughly be despatched? 2nd Question when selecting the 1TB storage it states that the price is £1497.05 on EE but when on Samsung direct the 1TB is reduced from ...
Just had an SMS to say there is a document re. my upgrade waiting for me and I can view in MyEE , cant see a single thing that relates to any documentation in my EE. Also unable to track my order , so confused
I went for the Quest 3 bundle which comes with games pass and a xbox controller. I had the Quest 3 Monday just gone but no sign of the xbox controller???
