If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello,I have recently purchased and received a set of headphones through the website, however I have not received any kind of purchase receipt. These were bought for business use and therefore I need a VAT receipt? I have an order number if thats use...
Made my order on Sunday (28/04) and have received confirmation email of order but nothing about delivery. Is this normal?
Hi, i have placed an order for sim only unlimited plan and porting if my number from vodafone on 10th April. till now i have not received the ee sim and my plan is still with Vodafone that i am I currently very hefty out if term rental. my order numb...
Hi, so as you can see I got this email after going through the application. I paid the upfront cost no issues. I get told to contact so I do. A staff member answered and passed me through to someone else. I was then spoken to a by a rude woman who ...
I upgraded my phone contract to the new galaxy s24 but still haven't gotten a confirmation email I can't get through to customer services to find out what's going on
Hii ordered a new phone last week and arranged for it to be delivered on 27th April. Unfortunately I had to go out before the delivery arrived so it was rescheduled to 28th.I ensured I was in and followed the DPD updates closely. I watched my deliver...
Hi, I placed an order on Friday 12th April for an iPhone 15, 128GB in the colour Blue. I still have yet to receive a confirmation email, but the £30 deposit was taken straight away and has not been returned.I called EE on Monday 15th to ask what’s ha...
I tried to see if i was able to order a pay monthly phone and i went through everything and it’s taken the upfront payment but no email confirmation or anything to say that i have actually got the phone?
Hi was wondering if anyone can help, I applied for a contract as a new customer and have had the £30 upfront taken from my bank but never received an order confirmation or anything at all?
