If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I finally ordered an upgrade as my old device finally stopped working (cannot send or receive messages/calls). I ordered an upgrade online but the dpd driver wouldn't give me the parcel as I don't have the PIN that was texted to my device. I explaine...
I ordered a new phone yesterday- and now the order tracking link takes me to link my device, but I have no device to link as it hasn't been delivered. Also the main site appears to be down?
Hi, good morning I bought a MacBook last Saturday but my purchase doesn't appear on the EE app and they've already debited £199 from my card. I need to know if my purchase was processed or not. I have not received any order number from EE and I cann...
I’m looking to join EE but honestly this has not been a great first impression. I ordered my sim nearly a week ago and it still hasn’t even been dispatched let alone delivered when it says “1-2 days delivery” on the website.Theres no live chat no cus...
Anyone else had this problem! Took payment and the screen went blank and no confirmation??
Hi i lost my phone on 18-08-2024 i made claim while standing on the station at a time when this happened, i am paying full insurance cover every month, i am without phone and sim and i am losing my job because of that every time i call them they sai...
So I just ordered a phone but misspelt my email for the order, anyone know how I get it changed as calling up is bit of a labrynth
Hi, This morning ee have delivered 2 m1 clean and protect kits that i haven't ordered from them via dpd.I did upgrade my watch and phone approx a month ago but did not order these.Does anyone know why?
this is the current status of my order but it looks like it's missing details. Please can someone advise the statusOnly email I have currently is the "thanks for your order" one
Ordered a new phone yesterday in store and got it posted out for driver has just been but I have not received any information or notifications from ee or DPD.driver refused to give me the parcel because I didn’t have a code to give him and said it’ll...
