If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi there,So I am at the final stage of taking out a phone on finance, and it is asking me to pay the upfront cost. I assume at this stage the credit check has not been carried out. Will I receive my money back if the credit check fails?
Hi,I need two VAT receipts from two previous orders I have placed
I placed a order yesterday.I received XKO number but I can’t received tracking information.
I tried to make a purchase of a mobile device through the site more than a week ago, I chose to make a payment entry, the entry was deducted from my bank account, soon after I received an email reporting that I could not proceed with installment paym...
I placed an order on the online store and paid £70 upfront. However the next morning I received an email saying the order was unsuccessful. When I placed the order I paid £70 upfront which was taken immediately. This still has not been refunded 3 day...
I ordered a mobile. But I received it by mobile from your designated store. And I apply for my refund but it's been so long today I haven't received my money back. Please solve it for me. My order number is xko294678467... I didn't get it resolved.. ...
HiI ordered EE TV and broadband a few weeks ago but after my current provider came back with a better deal I cancelled the EE contract both by phone and by letter (recorded delivery) and the order was no longer visible on the EE app.I had a text from...
Dispatched, door bell rang while i was busy, no i cant find ANY info on how to track my delivery through dpd, nor do i have a phone rn to get text messages. Bit stuck
I placed an order for a phone last night and they sent me an email to call them.I am unable to call as my phone is broken to the point I cannot make calls. I am alone so do not have another phone I can call from. Not sure if there is an alternative f...
