Solved: Mobile Order Dispatched but no info - The EE Community

iPhone 14

256GB Midnight

Order states dispatched on tracking but no dispatch date (says dispatched on and then is blank) or contact from EE/DPD. Any delays with this model etc?

Order placed 9th June

1 SOLUTION

Accepted Solutions

Have you downloaded the DPD app.

It might be worth speaking to EE CS on 150 to check.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

2 REPLIES 2

Have you downloaded the DPD app.

It might be worth speaking to EE CS on 150 to check.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

I have no tracking or parcel info to give to dpd on the app.

I'll contact CS on monday then. Cheers.