Confirmation email

[Zahra0406]

Hello, 

I have ordered 2 phones from EE I have received 2 emails to say they’ve got my order, but in the email subject it says “please call us to discuss” but in the email it says if they require any further information they will contact me 

so do I have to contact them or is everything okay?

thank you  

[Northerner]

Hi @Zahra0406 

They have asked you to contact them, as per the email heading you should contact EE further. 

Thanks 

[Chris_S · Accepted solution]

Hi @Zahra0406

I'd recommend giving them a call so that they can investigate why you've been asked to call in.

There should be a number for you to call within the email that you've received.

Chris S