11-06-2025 06:29 PM
Hi, I'm a monthly contract customer and bought Nintendo switch 2 (mario kart edition) from your shop, it has security seal tampered, I can't check it if the code is working because it's a gift for my son and it will be opened on Friday. Do anyone had the same issue with their delivery? It was delivered by DPD.
11-06-2025 07:16 PM
Hi @RasJaras
Did you pick it up from the shop.
Thanks
12-06-2025 12:34 AM
Hi, it was delivered by DPD
12-06-2025 09:35 AM
Hi @RasJaras
Welcome to our community.
Thanks for flagging this. Some of the box seals have shown signs of wear through the delivery journey, but rest assured the contents are secure. We've passed this information onto the relevant team.
Lesley