If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I placed an order and paid the upfront fee which has come out of my bank but no confirmation email???
Hi, hope I can explain this well? I am a BT broadband customer and decided to go for a new mobile phone.Anyway, found an excellent deal and what was good it gave me double data 25x2 which was good and a discount of £7.50 off the contract all good Mm...
Hi there,I've ordered a home broadband today on the phone from ee as bt messed my original order twice.I haven't received any confirmation email apart from a text from ee directing me to a website to sign for the contract. I have been in touch with e...
I just paid £30 upfront and then received an email saying we can't carry on with this order will I get this money back?
I ordered an Iphone 15 Pro Max Black 1 TB on Tuesday but I haven't received any tracking information or any confirmation of when I will receive it. Does anyone know when I can expect to receive? On the confirmation email it says up to 2 days but I ha...
HelloI am trying to upgrade online however it states I need a pin before checkout for security which I cannot receive as the phone I am upgrading is broken Thanks Gordon
Hi did u get help with what happened as the same has happened to me thanks
Hi there,So I am at the final stage of taking out a phone on finance, and it is asking me to pay the upfront cost. I assume at this stage the credit check has not been carried out. Will I receive my money back if the credit check fails?
Hi,I need two VAT receipts from two previous orders I have placed
I placed a order yesterday.I received XKO number but I can’t received tracking information.
