If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered an EE sim last week, delivery promised by Saturday, to replace my O2 contract sim, which expires today.I have had an email to say the EE direct debit has been set up, but nothing else, and nothing has so far arrived.If it doesn’t come in th...
Hi I've ordered the IPhone 16 Pro Max 256gb and looked at orders on my app, this is what its given me with the pointee arrow on Order dispatched Does that mean it's dispatched as I asked for shop collect and what happens nextiPhone 16 Pro Max 256GB W...
I’m returning my iPhone 16 and was wanting to know if it’s possible to send it in my own packaging instead of waiting 7 days for one from EE as I’m worried I’ll get charged if it doesn’t arrive in time within the 14 day period.
I am trying to assist a friend with placing an order for a sim only deal that takes advantage of my Friends and Family discount however, the codes are not being accepted. When attempting to place the order and add the code to the "Got a promo code?" ...
I have order New Iphone 16 pro in 128gb on 21 october but still i dont receive my phone i dont have any update about my mobile phone i want to know where is my mobile phone and when i receive my phone.
Recently received my meta quest 3s and still have not received my gamecard voucher that was part of the package. Tried calling and keep getting passed out menus Any help
Yous take the deposit and after cancel my order
I placed an order yesterday morning around 10:30am, i was told the order went through. I paid the deposit which went through fine. But i havent received a confirmation email. It was for a PS5 Pro Gaming Bundle. I would just like to make sure this is ...
Hi Been trying for two days to add a ps5 to my monthly plan. Details all correct. Enter a security pin and tick terms and conditions box. Click next and it wont move past that stage. Just spins as if it's trying to process. Tried on more than one dev...
Hi, i need your assistance in returning the device. I have received packing bags from EE. But where did i post them. Secondly is it possible to return the device to EE shop or outlet. I have one in my town.
