If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a mobile last 27th. At the same time, the pound has also been cut. Also received confirmation email. By tracking, it can be seen that the order has been dispatched. But I have not received any mail or mobile sms from the courier yet. It's b...
I placed the order and it did not appear on the website and they did not send me any email about the order but I was charged for it.
Good morning, put mr y preorder in on the 13th September. Got told recently between 27th September -1st October . The tracking says it was due to dispatch in 24hrs on the 29th. And still says the same. I’ve still not heard anything else from DPD eith...
I finally ordered an upgrade as my old device finally stopped working (cannot send or receive messages/calls). I ordered an upgrade online but the dpd driver wouldn't give me the parcel as I don't have the PIN that was texted to my device. I explaine...
I ordered a new phone yesterday- and now the order tracking link takes me to link my device, but I have no device to link as it hasn't been delivered. Also the main site appears to be down?
Hi, good morning I bought a MacBook last Saturday but my purchase doesn't appear on the EE app and they've already debited £199 from my card. I need to know if my purchase was processed or not. I have not received any order number from EE and I cann...
I’m looking to join EE but honestly this has not been a great first impression. I ordered my sim nearly a week ago and it still hasn’t even been dispatched let alone delivered when it says “1-2 days delivery” on the website.Theres no live chat no cus...
Anyone else had this problem! Took payment and the screen went blank and no confirmation??
Hi i lost my phone on 18-08-2024 i made claim while standing on the station at a time when this happened, i am paying full insurance cover every month, i am without phone and sim and i am losing my job because of that every time i call them they sai...
So I just ordered a phone but misspelt my email for the order, anyone know how I get it changed as calling up is bit of a labrynth
