Xko order , ive just been told that the xko means the order will be declined ,

[Sjpalb]

I don't think I can be bothered now, having spent Sunday and Monday trying to resolve this issue and still no confirmation .As I said 25years + loyalty means nothing to EE 

[Ritu_D]

Hey @Sjpalb 

I have just sent you a private message with some more information on how you can get some support with your online order. 

Ritu 

[Sjpalb]

OK