Won't let me upgrade to iPhone 15

[baker89]

I've been logged on since 1pm and it's not letting me upgrade. It keeps saying it can't log me in even though I am logged in. Is anyone else having the same issue?

[Mr_Cool]

I could not order online or over the phone I was told their system was down. By accident the phone I kept trying to pick ended up in my basket without me knowing when it happened, when I did manage to order it said confirm it by calling I called 150 was told the system is down call back in 1 hour, I waited 30 minutes and called the number on the email they took 1 hour 20 minutes to pick up, the person did finish my order but not the order I placed be did a fresh one. 

[Mr_Cool]

Good luck now lol. That means the order did go through you have to call them. They should update their systems then. Last year it was fine. I couldn’t order online or over the phone I was told their system was down. By accident the phone I kept trying to pick ended up in my basket without me knowing when it happened, when I did manage to order it said confirm it by calling I called 150 was told the system is down call back in 1 hour, I waited 30 minutes and called the number on the email they took 1 hour 20 minutes to pick up, the person did finish my order but not the order I placed be did a fresh one. 

[Mr_Cool]

Did you get the 15PM and will you get it on launch day? I couldn’t order online or over the phone I was told their system was down. By accident the phone I kept trying to pick ended up in my basket without me knowing when it happened, when I did manage to order it said confirm it by calling I called 150 was told the system is down call back in 1 hour, I waited 30 minutes and called the number on the email they took 1 hour 20 minutes to pick up, the person did finish my order but not the order I placed be did a fresh one. I was told within 14 days from release day. 

[RocketPup1]

Yeah called them yesterday and sorted it. In total, it took me 4 and a half hours from 1pm to get my order in 😩 absolute chaos