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Still. Awaiting my Google pixel 8 pro

Abbett
Established Contributor
Established Contributor

‎26-10-2023 07:23 PM

Disgusted by the lack of communication from ee regarding the delay on my pre ordered pixel 8 pro. Have been with ee since it took over my original orange contact and I must say this is by far the worst 'upgrade' experience I've had.  One of the reasons I've gone for the upgrade is due to wanting a better camera for when  I go on holiday, if ee had explained it was going to take this long (still with no expected delivery date) I may have chosen another phone or company. 

59 REPLIES 59
msikdar
Established Contributor
Established Contributor
In response to FreddieTW

‎31-10-2023 11:31 AM

You're getting emails! 

0 Helpful
sjharrison99
Investigator
Investigator

‎31-10-2023 12:29 PM

I have also had a message from DPD - and their suitably 'halloween icons' app gives me a tracking number - and that they are expecting my package shortly. My order was 10th October - 256gb in Bay.

0 Helpful
Abbett
Established Contributor
Established Contributor
In response to sjharrison99

‎31-10-2023 01:48 PM

I've also just recieved an update from dpd saying the same.  My order was 11th October also the 256gb in Bay. Fingers crossed for everyone else waiting 

0 Helpful
sjharrison99
Investigator
Investigator

‎31-10-2023 03:48 PM

DPD status updated to 'Parcel Collected From Sender' - due for delivery tomorrow

sjharrison99
Investigator
Investigator

‎31-10-2023 03:50 PM

sjharrison99_0-1698767423828.png

Even the EE tracker seems to be working after 3 weeks of stasis

marcusdpk
Contributor
Contributor
In response to sjharrison99

‎31-10-2023 03:52 PM

Still nothing at my end. Great that things seem to be moving now!

msikdar
Established Contributor
Established Contributor

‎31-10-2023 05:14 PM

That's some good news, good to hear. Let's hope the rest start to receive notifications soon as well.

Abbett
Established Contributor
Established Contributor

‎01-11-2023 02:38 PM - edited ‎01-11-2023 02:39 PM

IMG_20231101_143530.jpg

 arrived at last

marcusdpk
Contributor
Contributor

‎02-11-2023 11:42 AM

I've just spoken to a very helpful customer services representative at EE and they said that I should receive the device within 7 days so sounds like the backlog is being cleared. The device I ordered was 256GB in Bay and I ordered on the 15th October.

McCreary1
Visitor

‎03-11-2023 07:51 PM

The same here, I've been waiting four weeks!  I just keep being told "we have no idea when its coming in" 

Not at all helpful 😤