If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
When I was taking out my contract and upgrading, the rep on the line offered me Galaxy Buds 4 Pro for £1 (code would be supplied after about a fortnight) with my purchase of my Samsung S26U on contract. I have today received an email from EE with a d...
I’ve just tried to take delivery of a Switch 2 and was asked for a PIN code which I’ve never received.Checking the order the mobile number on the order isn’t mine, any of my families (all on the same EE account) or any number I know. It’s a guy at th...
I placed an order today for a MacBook Neo in blush, it says estimated dispatch in over 28 days. I’m just wondering if there’s any way I can keep updated with the progress and if it’s looking likely to be over a month before I receive my order. I’m ju...
I received a phone which was not the one i expected ordered onlinephone customer services 3 times to return it told to wait 72 hours but have received nothingcomplained twice but nothinghow can this be resolved
I am writing to report that DPD has failed to complete my delivery on two occasions, resulting in the device being returned to EE. Given that the original online promotion is no longer available, could you please facilitate an in-store collection for...
I recieved a 10% off tech code and added to basket. 10% was removed from overall balance but when progressing it was removed. I have called 150 x3 and just tike was promised a call back and did not get one. 2nd time they said tbey dont know where to...
I took out a sim only contract 7 days ago and not heard anything since how do I contact them
The EE system is not able to accept a valid Austrian postcode when I try to pay with my credit card. Customer service cannot help.what can I do?
I ordered a controller for ps5 yesterday today DPD delivered this and the box was damaged and open at the bottom when I opened it the box is empty!!! I have tried to ring EE and there is no option to speak about this issue and the online chat will no...
i ordered a pay monthly phone 2 days ago but when putting in my details i accidently put in the wrong digit in my phone number.. i can’t track my package and i’m not sure what to do.. i’ve tried my email but it’s not working ive also changed my numbe...
