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Wba15
Visitor

‎10-09-2026 03:17 PM

I took out a sim only contract 7 days ago and not heard anything since how do I contact them 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎10-09-2026 03:22 PM

@Wba15 : Try calling EE Sales on +44 800 956 6000. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Christopher_G
EE Community Support Team

‎10-09-2026 05:53 PM

Hi @Wba15 

Welcome to the community. 

Thank you for your patience so far. SIM only orders usually arrive within three working days. Since it's been longer than that, I recommend following @XRaySpeX's advice and speak with our customer support team.

Chris

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