Hello @LoraxOfTrees ,
Welcome to the community,
Have you downloaded the DPD app? You will receive notification up to the evening before delivery once it is dispatched and another one on the day of delivery with a one hour window and a PIN number which you show the driver in order to receive your device.
We have no way of knowing when it will be delivered, and deliveries do not happen over the weekend.
What device, storage size and colour did you order? One of the community staff can take a look to see if there is a delay or when you could expect delivery, or you can ring customer service to find out.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
